WhatsApp is returning to action globally as Meta rolls out a fix, resolving one of the most widespread and long-lasting snafus for the Facebook instant messaging and voice calling app that is used by over 2 billion people and millions of businesses worldwide.
The outage, which began at about 12.20 AM PT, according to user complaints, lasted for more than an hour and a half. WhatsApp didn’t share what caused the outage.
WhatsApp has become critical infrastructure in many markets, used by government officials, telecom service providers and of course, billions of people. As of 2020, the service was used to send over 100 billion messages a day, a figure that is unrivalled in the industry.
Cod.e confirmed that the outage affected both personal chats as well as group chats. Outage detection website DownDetector also confirmed that WhatsApp was not working for many users across multiple regions.